Frequently Asked Questions
Pure LPG FAQs
We have compiled a list of answers to the questions we are often asked. Please get in touch if you have a question not listed here.
Am I eligible to switch my domestic LPG Supply?
My postcode is not listed in your delivery area
Can I switch my commercial contract?
Do you install tanks?
I just moved into a new property that has a LPG tank, can I switch to you?
What payment options do you provide?
How do I arrange a top up?
I own my LPG tank, can you fill it?
Can you take my existing cylinder in exchange?
What If I don’t have an existing cylinder, do I need to pay a deposit?
For domestic customers we charge a deposit which is 100% refundable.
For large commercial users, a deposit may not be taken depending on usage and circumstances.
What areas do you deliver gas cylinders to?
What connection are your Propane cylinders?
The 18Kg Fork Lift Truck cylinder is the same as all the other suppliers FLT cylinders: 1/4″ ACME x 1/4″ NPT female.